Patient Center

At Shaenfield Smiles, our staff is dedicated to providing you with a pleasurable visit and exceptional results. Our staff is specially trained and always available to assist you with all your questions regarding scheduling, financial policies, and insurance.

Here, we offer some information regarding some aspects of the administrative side of the practice, including:

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Shaenfield Smiles - General & Specialty Dental Services

4.8

Based on 242 reviews

Alyssa Starbuck

16:29 01 Dec 20

Everyone here is very kind and helpful. They always make me feel comfortable. I just had a crown put in and they made... it as easy and pleasant as it could be. Fully recommend coming here for all dental needs.read more

Anthony Cardenas

16:07 30 Nov 20

I had an appointment for my son and I around noon. It took 1.5 hours to be seen. Followed by a very quick teeth... cleaning, which didnt last longer than 20 minute for my son and I. Normally, during the week the cleaning process seems to be more thorough, or perhaps the shorter cleaning process was caused by the new dentist on site. I felt like the cleaning process was being rushed due to the busyness of the Dentist on Saturday. *Update* The staff reached out offering to reclean our entire family of 3s teeth. I am glad they reached out and consider feedback left by their clients.read more

airona rodriguez

13:22 10 Nov 20

Excellent service, friendly staff. Very clean and professional services. I would recommend this place to anyone who... needs dental repairs. The Dr and staff are very competent and explain everything thoroughly to go through all of your options. Reasonable pricing and my teeth look amazing!read more

Celia Gonzales

21:40 26 Oct 20

I've been extremely satisfied with the staff and my dentist explains everything in detail, gives me options but only... wants whats best for me and my health. They have an amazing and caring staff.read more

Jenica Calderon

23:50 13 Oct 20

My family and I have been going to Shaenfield Smiles for about 2 years. We've had everything from routine cleanings,... fills, teeth pulled, and other special in office procedures. We also have visits with an Ortho, Dr. Naj for our daughter. Their office hours are great for all types of work hours, including some Saturdays! Dr. Pham and his staff are kind, knowledgeable and always answer our questions no matter how silly they may be. The one thing that I truly appreciate the most, is when it comes to my daughter, everyone talks to her, not at her or above her. She is included as part of the decision making. For a 12 year old, that is valuable. Thank you all for all the great services and laughs when we visit!read more

Lisa Moreno

17:25 08 Oct 20

Dr. Pham and team are professional and friendly which makes dental visits rather enjoyable! It’s also a great perk... that the offices look and smell fresh and tidy! I highly recommend Shaenfield Smiles!!!read more

Sharon Lamb Fuller

20:38 05 Oct 20

Dr Pham and the staff at Shaenfield Smiles are phenomenal! The staff is incredibly professional, friendly and... welcoming. Dr Pham developed treatment options and thoroughly explained everything so I could make an educated decision. The Zoom Whitening, crown replacement and veneer have given me a stunning new smile 😁! Many thanks to Dr Pham and the team at Shaenfield Smiles!read more

Danielle Carrillo

22:06 29 Sep 20

I have had nothing but great experiences at Shaenfield smiles! The girls at the front and in the back are always so... sweet! Dr. Meng and Dr. Pham have amazing bedside manner and always explain everything perfectly!read more

Sallie Hackney

00:00 25 Sep 20

I had a very good experience. The receptionists were friendly, courteous , and put you in a relaxing state. . Being a... TN patient I was very tense about any procedure I needed, the Doctor was sensitive to my issues and made my visit very easy and extremely less painful . I was able to have a very good experience. I give this Dental 5-stars October 26, 2020 A very satisfying experience with the work done to complete what I needed . I highly recommend Shanefield Smiles. They care about the satisfaction of the patient.read more

Mike Garcia

23:13 09 Sep 20

I think the dentist really takes pride in his work and does a really good job. He listens and cares about what you... tell him and tries his best to accommodate you.. the office staff is nice and try to make you fell comfortable and get to know you..I'd recommend Shanefiel Smilesread more

Erica Ramos

14:27 03 Sep 20

I was so relieved I was able to make a same day appointment. Everyone was so helpful, knowledgeable and kind.

Rebecca Reyna

13:59 24 Aug 20

I was in so much pain! Our previous dentist of 20 plus years no longer accepted our insurance. We needed to find a new... dentist. After reading the reviews I felt confident that I would get my dental needs taken care of. I left a voicemail that I needed to schedule an appointment. I received a call back very quickly and was scheduled for the follow day 8/5/2020. The staff was friendly and Dr. Pharm was thorough in explaining that I would be needing a root canal. (My first one) I have to admit I became a bit nervous but Dr. Pharm reassured me everything would be fine. Experience was as great as you can get for a root canal. I was prescribed pain meds for pain or discomfort I might have. I go back in two weeks for follow up appointment.read more

Veronica Bustamante

22:00 04 Aug 20

Very grate staff and awesome Dr! They have been very wonderful and Jes has been very friendly and helpful from the... start. Dr Pham explains everything in an understanding manner and I will definitely refer them to freinds and family☺️read more

Aiyana Johnson

19:23 30 Jul 20

I am over the moon with my whole experience After having a dental disaster with another doctor I am more then satisfied... with my visit and work at Shaenfield Smiles also thank you Lauren for going above and beyond y’all are all amazingread more

Katerina Tsvetkova

18:48 29 Jul 20

Best experience at a dental office I've ever had! Super great staff, friendly and professional

Christopher Earley

21:23 13 Jul 20

It's been years since I have been to the dentist. I was really nervous, but the staff here were very welcoming. They... didn't make me feel embarrassed about the work I needed done, and they were very knowledgeable. I would definitely recommend this place to friends and family!read more

Michael Freeman

16:05 10 Jul 20

My experience with Shaenfield dental was outstanding. State of the art equipment courteous and well trained staff.... Highly recommended.read more

Angelica Irvin

22:47 03 Jul 20

Great experience. Haven’t seen a dentist in a while and they didn’t make me feel judged or embarrassed. The staff... is very friendly.read more

Adriana Gonzalez

17:41 03 Jul 20

Good afternoon, we are very comfortable with your services. My daughter told me that she loves the way she is attended... by Dr. Pham and ALL the staff. A sincere thank you for all of you! Mrs. Gonzálezread more

Raul Villarreal

20:08 29 May 20

This place is great, the staff and dentist are great and very understanding and helpful during this time that we are... in now. The staff was able to help me and see my daughter as soon as possible. After leaving the other dentist office ( growing Smiles )because they had to shut down until they were in compliance. And the lack of communication from the staff. That Is why I will never go back to that place again. Shaenfield Smiles was great and very helpful and you can't go wrong with their price.read more

GIRL

17:46 11 Feb 20

I have always been so scared of the dentist. I am 26 years old usually request laughing gas just to have cavities... filled. I honestly can say my fear of dentists is gone since coming to see Dr.Pham! His whole office staff is so welcoming and friendly! I love going to the dentist now! I had 2 teeth extracted and got a partial and the whole process was so smooth and painless.read more

_o_Susie_o_ _o_

21:52 09 Jan 20

I’ve had several teeth pulled in my short lifetime and let me tell you. This was THE BEST experience I have ever... encountered. I’m so thankful and happy that I stopped here at the Shaenfield Smiles Office. The density was incredibly sweet and you can tell he takes pride in his work. As well as his assistants. THANK YOU!!! 🥰read more

Lori Krawczyk

04:41 23 Dec 19

Dr. Pham, Veronica, and the rest of staff made the experience very easy-going. They were quick, but very thorough in... regards to the exam and treatment options. They also called the following day to make sure things were going okay after my treatment. Thank you!read more

Robert Walker

19:20 20 Dec 19

The dentist was friendly, quick, and gentle! The dentist didn’t try to push things on me that I didn’t need and was... affordable. The staff was friendly and made sure I got into see the dentist as quickly as possible! I also liked that there as a small waiting room with toys for my son.read more

Frankie MissFit Perez

13:30 14 Dec 19

They’re so welcoming! The entire Staff is friendly and informative and Dr. Pham is very attentive, gentle with your... teeth and mouth and he is very thorough. I used to hate going to the Dentist but they make it Easy and painless at Shaenfield Smiles!read more

Mercede Sanchez

22:26 13 Dec 19

This dental office is great! Very nice doctor and staff. They explain finances and treatment in detail. Highly... recommend!read more

Jocelyn Sanchez

21:32 13 Dec 19

Amazing personnel, Dr. Pham is the best dentist I’ve ever visited. So caring and very delicate. Will definitely go... back and be a patient of his. Awesome staff over all!read more

Lisa gamez

00:17 13 Dec 19

Took my two kids after switching dentists and this place has became my youngest favorite dentist after his initial... visit. From making an appt to leaving was a breeze. Super nice people and the dentist actually listens to your concerns. Highly recommend them!!!read more

Eleanor Kirkwood

21:07 11 Dec 19

The staff is nice. I like the atmosphere, it makes me feel comfortable coming. I like that they have drinks out in... the lobby so you can help yourself.read more

Joshua Streby

23:54 14 Nov 19

Super friendly staff and I love that they are not only super close but have amazing hours and the doctor was really... cool. Plus I thought it was super cool that I was able to ring their special “no cavities” bell!! I highly recommend them to anyone looking for a great dentist in the Shaenfield area!! I’m really glad my wife found them. Thank you Shaenfield Smiles!!read more

Victoria Arceo

22:50 14 Nov 19

Came in for my painful wisdom teeth and was extremely nervous of it costing me and arm and a leg without dental... insurance and I was pleasantly surprised, not only of how much they took care of the pain right from the first appointment to answering my million questions before and after care and how at ease they put such a stressful situation. Highly recommend! Dr. Pham and Veronica and the rest of the staff are amazing!!read more

shirin rahimi

23:26 06 Nov 19

Great service from everyone I encountered during my visit. Spend a good while talking to my insurance to get my... coverage information as most people do not do this. Thank you and will be returning for all my dental work here.read more

marissa moore

18:09 12 Oct 19

I have been scared of dentists for years so I avoided them. I recently got insurance. I had to look for a dentist and I... read all the reviews for shaenfield smiles and said let's try this one. Instantly the ladies in the office and also Dr.Pham made me feel at ease. If you're looking for a dentist that will calm your nerves and thoroughly tell you every detail you need to know. If I could give more than 5 stars I would definitely do so!read more

Beth Lovell

17:11 02 Oct 19

First, the office staff were so nice and helpful! The hygienists were great and reassuring. I have had bad dental... experiences and still anxious with new dentists. I was happy to see the dentist does implants and other procedures you don’t see other dentist doing. Dr. Pham was sooo nice and direct and to the point, which I like. Now so don’t dread going to the dentist. Nancy Elizabeth Lovell (Beth)read more

rich Alvarado

19:53 27 Sep 19

Great first visit, staff is friendly and the Doc explained and answered all my questions. Already scheduled my next... visit!!read more

Pamela Berain

17:45 05 Sep 19

Great staff! Fast and accurate procedures. Highly recommend!

Ida Rivera

15:29 05 Sep 19

Great service, top technology. Friendly staff. Dr. Pham is a great Dentist. I recommend ahim to take care of your... smile. ????read more

Melinda Guerra

23:36 14 Aug 19

Great service. Staff was extremely helpful and kind. Dentist was great with my teens and pre-teens. Location and office... hours are perfect for our family.read more

Jennifer Villegas

21:00 30 Jul 19

They are very helpful at the front desk. Have helped me with amounts to pay for the work I need. Recommended Care... Credit and was approved. Very helpful. Only problem is, I cannot hear the dentist talking to me when there is noise from the tools and with a mask on. Overall pretty good!read more

Alisha Patel

17:02 24 Jul 19

This place was very clean and quick with service. They let me watch TV while waiting in the chair. Super friendly.

Adri

05:39 13 Jul 19

Dr. Pham is an amazing dentist who seems to genuinely care about his patients and their well-being. The staff is also... very friendly and extremely helpful. I highly recommend!read more

Amanda Williamson

00:54 13 Jul 19

My son and I both go here and we love it! The staff is friendly and greets us well. The dentist is AWESOME and never... makes me feel bad for my smile even though there are some items to fix. They really care and I've recommended everyone I know to them!read more

Christina Rodriguez

18:28 12 Jul 19

We recently switched the family to Shaenfield Smiles and our first visit was great! Professional and knowledgable... staff, clean and hospitable establishment. 5 stars for Dr. Phamread more

romain contet

17:12 13 Jun 19

Awesome experience! Very professional, clean, and efficient. Every aspect of the visit was explained and all staff... treated us with kindness. Dr. Pham was wonderful!!read more

Martin Villacobos

22:55 06 May 19

Do you need a teeth cleaning? Know someone who does? I’ll tell you right now I have a smile while I’m writing this... review all because of the great staff here at Shaenfield Smiles! Honestly this was the best experience I’ve ever had with a dentist office. From the moment I walked in to sitting down getting what I needed done and till I left out the door. This staff treated me like family. I thank everyone!!! Oh yeah can’t forget about Dr. Pham, of course going In to a new dentist or going in to appointment in general can be a little nerve racking but right off the bat he was nice and very professional! I trusted every word he said. He Made me feel really comfortable and I enjoyed my visit here. Phenomenal job guys!! See you soon!read more

Samatha Bowers

17:20 22 Mar 19

Good front office staff and good chair side manor when it comes to back office staff. I really trust this place and all... the people who work here. They are extremely good with kids and seem very knowledgeable in everything they do for both adults and children. I like being able to ask questions and have thorough answers which I feel I receive. I have no doubts when it comes to using them for mine and my families oral care.read more

Janie Zertuche

16:01 19 Dec 18

Fast and friendly staff. They recommended and explained the most affordable plans that worked for me. Dr. And staff... made me feel so comfortable that I totally forgot about my anxiety.read more

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Monday	10 AM – 6 PM
Tuesday	11 AM – 7 PM
Wednesday	10 AM – 6 PM

Thursday	11 AM – 7 PM
Friday	10 AM – 6 PM
Saturday	9 AM – 2 PM
Sunday	Closed

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